Getting started

Start with one study.
Make the next step clear.

Bring a protocol question, your team’s priorities and the workflow you want to improve. We’ll focus the demonstration and evaluation plan around them. Start with a non-confidential description.

A focused evaluation

One study question.
A result your team can assess.

Use these four steps to plan an evaluation. Access, dates, fees and what you will receive must be confirmed in a written agreement.

01

Choose the review task

Start with one question: historical eligibility, assessment purpose, a visit preflight, investigator/site feedback or an amendment handoff. Choose a decision that could change after review.

Your team
A study owner, a writer and the relevant specialist reviewers. External perspectives need their own qualified access and privacy scope.
Starting material
A non-confidential description first; sample or authorised documents only after data handling is agreed.
02

Agree the starting point and plan

Record how you handle that task today. Before starting, agree the product version, accepted files, expected documents and people involved.

Agree up front
Start/end dates, preparation effort, review sessions, fees, support and exit arrangements.
Useful evidence
Time spent today, handovers, missing information and the quality checks your specialists will use.
03

Run the same task

Follow the proposal, supporting material, specialist response and decision using the agreed capabilities. Keep unresolved questions visible.

Record
Source/version accuracy, checked coverage, owner of each finding, reviewer effort, corrections, missed issues and unnecessary flags. For a visit scenario, inspect resource and timing assumptions.
Keep comparable
Use the same task and review criteria. Record preparation and training effort separately.
04

Review and decide

Compare quality and effort with the baseline. Check the agreed documents and records. Identify any remaining product, security or quality questions.

Agree the handover
An evaluation summary, completed scorecard, open issues and the permitted example or product outputs.
Decision
Proceed, extend with a specific question, or stop and complete the agreed data return/deletion steps.
How long, and how much?

Request a proposal tailored to your review task, team and timetable, including fees, duration and support. Explore the public sample without signing up; customer evaluation access is agreed separately.

Your proposal should answer these

Understand the commitment.

The pricing approach is a platform fee plus a fee based on the studies included. Your quote should clearly explain the following.

Studies and versions
Define a billable study, whether amendments and extra protocols are included, and how archived studies are treated.
People and partners
State the included users, guest/reviewer access, Sponsor and CRO participation, and any external-user charges.
Usage and services
Identify evidence or AI usage limits, storage, onboarding, training, support and any additional-service fees.
Term and exit
Set the minimum term, billing currency, taxes, renewal/cancellation rules and data return or deletion arrangements.
Evaluation to production
State whether an evaluation is paid, whether any fee is credited later, and the separate conditions for production use.

No prices, allowances, renewal terms or service levels are implied by this checklist. The signed proposal and agreements establish them.

Commercial structure

One platform.
Scope for each study.

Shape the engagement around your organisation and studies. Your proposal sets out the platform fee, study scope and included services.

Platform scope

Agree organisation administration, user management, security requirements, evidence access and support.

Study scope

Specify the studies, contributors, protocol workflow, review records and handover formats covered by the engagement.

Review procurement and agreements →

Before your evaluation

Give every team a clear starting point.

Use these questions to prepare before speaking with us. Begin with a non-confidential description; agree file handling before sharing documents.

What should our clinical team prepare?

Choose one protocol question, such as a historical eligibility amendment or patient/site burden, and the overlapping functions responsible for examining it. Identify your current document version and the evidence or assumptions reviewers would need.

What should IT check?

Bring your requirements for devices, accessibility, identity, hosting, permitted data routes and corporate networks. Agree supported configurations and review the relevant service evidence before introducing study data.

How does Tenvia fit with our existing systems?

Start with the document handover your writing, quality and regulatory teams need. Clinical-system integrations are future scope, with availability listed on the product-scope page.

What happens during onboarding?

Agree the study owner, contributors, reviewers and Sponsor decision responsibilities. Set the training, support contact, response arrangements and escalation route in the engagement plan.

How will we judge whether it helped?

Record time to find and resolve the relevant decision, historical-source accuracy, required-review coverage, unnecessary flags and the effort needed to recover the rationale. Compare the same tasks during the evaluation, with your team assessing quality as well as time.

Estimate your current review effort →
What do we keep at the end?

Agree permitted output formats, protocol documents, decision records and version history before starting. Specify ownership, access removal, data return and deletion, and who checks the handover.

Explore with your team

Bring the question that matters to your team.

Explore the sample workflow, discuss your study priorities and define a focused next step.

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