Website privacy notice

How this website handles your information.

This notice describes the current public website and direct business enquiries. It does not describe a production clinical service or authorise the submission of clinical study or patient information.

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The public website is for business information and enquiries. It is not a route for patient information, confidential protocols or regulated study records.

Website sales guide

Review what you choose to share.

The Tenvia sales guide uses controlled product responses without sending your questions to an AI provider. The conversation and optional enquiry context remain in browser memory while the guide is open. Closing the guide clears its conversation; the full-page guide clears when you leave or reload. This does not describe ordinary website hosting requests or a submitted enquiry.

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Do not enter patient data, confidential protocols or credentials.

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The guide does not save a conversation or automatically submit it to HubSpot.

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Only questions you explicitly add are included in a prepared brief. Review and edit it before sharing.

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When you continue with a reviewed brief, it is attached as metadata to your HubSpot form submission. Only submitting the form sends an enquiry. You can also submit contact details without a brief.

Information you provide

Business contact information is used to respond to your enquiry.

If you submit a demo or supplier-review enquiry, your contact details and any reviewed enquiry brief are submitted through HubSpot and used to contact you and discuss your request. If you email Tenvia, the information you choose to provide is used for correspondence, managing the business relationship, supplier checks and steps you request before a potential agreement.

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Name and professional contact details.

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Organisation and role.

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The non-confidential context of your enquiry.

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Correspondence and agreed follow-up.

Public website boundary

The website is not a channel for regulated study records.

The public study examples use sample data. Do not enter patient information, confidential protocols, credentials or sensitive study material into the enquiry forms or an introductory email.

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No patient or participant data.

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No confidential protocol content before a non-disclosure agreement (NDA).

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No system credentials.

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Do not use the public examples to make decisions for a real study.

Your rights

You can ask about your personal information.

Contact hello@tenvia.co to ask how your information is used or to make a privacy request. Your rights depend on the circumstances and the lawful basis for processing.

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Request access to your personal information or correction of inaccurate details.

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Request deletion, restriction of use or a portable copy where those rights apply.

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Object to processing where that right applies, including use for direct marketing.

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Withdraw consent where processing is based on your consent.

You can also raise a concern with the Information Commissioner’s Office (ICO), the UK data protection regulator.

Contact the ICO

Privacy questions

Ask about the information you choose to send.

You may contact Tenvia about business correspondence you have sent, including requests to correct or delete your information where applicable. This page does not specify a verified retention period or make a provider-wide data-use promise.

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Contact hello@tenvia.co for a privacy request.

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Demo and supplier-review enquiries are submitted directly through HubSpot when you submit the contact form.

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Separate data terms apply to evaluations and customer services; this website does not confirm them.

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Ask about the website operator and applicable privacy arrangements.

HubSpot processes business contact details submitted through the demo form. This notice does not specify a verified retention period or provider-wide data-use promise. Contact hello@tenvia.co for applicable information before sharing sensitive material.

Privacy contact

Ask before sharing information that may be sensitive.

Contact Tenvia for the appropriate confidentiality and data handling route before sending study material.

Contact TenviaSend an enquiry
Do not send confidential study or patient information through the public website.
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