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TENVIA · REVIEW RESOURCE

Your Tenvia supplier review checklist

Use this checklist to organise your review. It helps you plan what to ask. It does not confirm that a safeguard has been checked or that a document is available.

AreaConfirm and record
Service scopeStudies, users, intended use, document inputs, outputs and acceptance criteria.
Identity and accessSSO/MFA requirements, roles, study membership, external collaborators and access removal.
Data handlingHosting region, providers, permitted data, retention, deletion, return and transfer terms.
AI governanceModels and providers, permitted uses, training restrictions, source history, testing and human review.
Historical evidenceOriginal/amended versions, source rights, lineage, missing coverage and distinction between documented reason and inference.
External design reviewersInvestigator/site and patient/public invitations, identity, limited content, expiry, revocation, privacy review and version-specific responses.
Design preflightEligibility and timing-rule clarity, critical-to-quality questions, checked documents, missing coverage, exact source versions and responsible specialist.
Site and technology feasibilityResource, result-turnaround, visit-window, system/login/training and duplicate-entry assumptions; actual site responses and unknowns.
Review and decision governanceOverlapping specialist roles, required reviews, disagreements, version binding and approval authority. Confirm that material changes invalidate affected sign-offs.
Amendment executionImpact on manuals, SoA, data rules, patient material, site applicability, role-specific briefings, separate approvals and training evidence.
Standards and handoffPinned M11/USDM versions, supported elements, lossy mappings, vendor destination acceptance and semantic readback evidence.
Future study learningPermitted organisation/study history, observation definitions, denominators, corrections and access revocation. No default cross-customer pooling.
SecurityArchitecture, testing evidence, incident contacts, recovery and evidence disclosure arrangements.
QualityIntended-use assessment, supplier evidence, customer validation and change-control responsibilities.
Commercial and supportContracting parties, platform/study scope, onboarding, support hours, response commitments and escalation.
Exit and handoverRecord ownership, output formats, return/deletion and outstanding study responsibilities.

Return to the Trust Centre · Request the relevant evidence